This guest post is by Chris The Traffic Blogger.
This past month my fiancé and I went to a wedding expo. No, I am not one of those guys who lets the girl run around and do everything for the wedding! So I was there getting sold on everything from limos to flowers, and watching marketing at its finest (and worst).
Most of the vendors practiced the art of scummy marketing—you know, making mediocre products look worth much more than they actually were. Even though I understood this, I fell for a marketing scam that ended up costing me initially $1600 and quite a few phone calls to my credit card company to get the transaction voided.
However, I’m not upset that I was scammed. The experience actually reinforced several things I have learned over the years about marketing, and I’m going to use the story of what happened to me to reinforce these core concepts with you. But before I get into the lessons I want to share, here’s exactly what happened to us:
We entered a raffle for a free honeymoon. When we were called and told that we were selected to win, my fiancé and I were ecstatic. We were told that we had to listen to a one hour seminar on pots and pans from the company and then we could collect our reward. That should have been red flag #1.
The seminar lasted two hours. Red flag #2. The pots looked amazing, but they cooked twice as long as they were advertised to cook when the saleswoman made chicken for us to try. Red flag #3. A quick internet search for the company in question came up with articles about how it was an expensive scam. That should have been the biggest red flag of them all!
Despite these red flags, my fiancé and I still bought the pots. Why? Because the saleswoman made the decision ours, and a no-brainer. It was only after we made the decision to buy that we found out she was lying to us, on everything from prices to quality of the pots.
So what did the saleswoman do that made us believe every word she said? What made us think that the all expenses paid vacation was really that, even though it would have cost us a couple hundred dollars in taxes and then enough fees to pay for a second vacation? I’ll show you in this post, but please keep in mind that the entire point is to use this marketing knowledge for good. You know: to promote great products and deliver on the promises you make, not rely on legal gimmicks and tricky documentation to confuse your buyers into buying mediocre products.
Every single day that you post on your blog, you are selling your audience on your blog’s value. Use the following information that I saw on display at the marketing seminar to improve the value of your website and your products.
1. Presentation matters
As you probably already know, the average person looks a fraction of a second at your site before deciding if they want to click away. Sometimes, they don’t even read a single word of your headline!
In this blink of an eye, your graphics are the only way to hold their attention. Having a really nice, eye catching graphic is essential to your blog’s success. Personally, I saw around a 30 second increase on the average time people spent on my first blog, once I had an eye catching graphic for the title.
2. Internet readers are a mix of skim and full readers
Some will just read your headlines and sub headlines before deciding if they actually want to read your paragraphs between them. Make an effort to create interesting headlines throughout your article, not just at the top. A mixture of bold and different sizes for your headings will also draw the eye to the information you want readers to focus on. Lists and numbers do this naturally and our brains want to read each and every bullet, especially if there’s an ounce of OCD in us!
The trick is to hit as many sense as possible in your audience. This is difficult to do online, as you are limited to just site and sound, but offline you can go for touch, taste and smell.
3. Relatability is huge!
I related quite a bit to the saleswoman who spoke to us at the seminar. She was from Jersey (I grew up going to the shore quite a bit) and had an awesome accent. She also grew up in a large family, played outside all the time as a child, and ate meals with her family every night. I related to this so much and this drew me into the experience by recalling memories of my past. I really felt like I had a lot in common with the presenter.
I don’t care if you talk about picking your nose as a child, do everything in your post to try to relate to your audience in any way possible.
4. Interesting facts really do make a difference
Saying something like, “X% of internet readers find facts interesting” goes a long way towards making people believe you are researching the information you present. If you actually do the research and come up with cool facts then readers will pay far more attention to your post.
Also, any fact about life that people ignore is going to have the same effect. For example, the lady at the seminar mentioned that ground meat in the supermarket appears to bleed red, but that’s dye because ground meat can’t bleed! In that moment, I actually admired the intelligence of the statement because I had never thought of that before. Do this to your audience as often as possible, as it greatly improves your credibility and will lock people into reading your entire article.
5. Laughter works
No matter how dry a personality you have, always attempt to incorporate humor into your posts. I don’t care if you have to steal cheesy lines from standup comedians, do as much as you can to make your audience laugh. It helps to hold their attention and keep them locked in throughout the experience of reading your blog.
What’s more, if your headline is funny, then people will pass your post around simply because of the headline! That will greatly improve the chances of someone new being exposed to your work.
6. Price points make decisions easier
In fact, having price points naturally makes people consider the consequences of buying, or rather, not buying your product. Here’s the strategy that the saleswoman used to sell her pots and pans to us.
- Step #1: Pick a really expensive product that does work for what the audience needs.
- Step #2: Explain why this product is way too expensive and unnecessary.
- Step #3: Pick a really inexpensive product that is of low quality and can’t get the job done.
- Step #4: Explain why this product is subpar for the job and will break, eventually costing you the same over time in repairs or repurchases as the expensive product.
- Step #5: Show your product that is right between the two other price points.
- Step #6: Explain why your product is perfect for the job and just the right price.
7. Selling is about never actually selling
By picking the right price points and products to showcase those price points, you create a decision for your audience. When done correctly, this decision is obvious and a no-brainer. Just as it was for us, buying pots for twice the price (or so we thought, it ended up being over four times) of a regular set of pots and getting a lifetime warranty on them seemed like a great deal. It made no sense for us as a young couple to pass up this opportunity!
You can create the same simple decisions for your audience and if you have a product to sell, I highly recommend that you make comparisons to cheaper/worse products and more expensive/equally useful ones. That way you can say that your product is of higher quality yet cheaper than what you would pay anywhere else for that same quality. If you do this, then your audience will not feel sold to; instead, they will feel like they are making a conscious choice.
8. Time limits create hype
By the end of the seminar we were on the fence about the pots, but being told that we only had ten minutes to decide if we wanted them made us buy them. Why? Because we had just been sold on the value of these pots for two hours, the presentation was wonderfully entertaining, and the price points made the decision a no brainer! Of course we bought them, and almost everyone else there did as well.
You can create hype with your blog, even if the purpose isn’t to make money. One great way to do this is to offer a special report by the next day that requires a subscription to your list to see it. In 24 hours I have increased my normal subscription growth by 50% doing this.
Each of these eight lessons rely on the previous one to work. As a blogger, these kinds of ideas create a template for your posts. If you start off with the first point and work your way down, you can create an awesome post that sells the audience by convincing them to make a decision. Most people want to skip all the way down to the deal, without taking the time to build a relationship with their audience. This could take months, weeks, days or even hours, but it rarely happens in a few minutes.
As an internet marketer and blogger, understand that people need to trust you before they will believe in your products and services. Even if you just want to get more subscribers, you need to first convince them that you are valuable. It’s no different than getting them to open their wallet!
If you have the opportunity, go to one of these scams and see how the salespeople target your emotions, sense and reason… just don’t bring your wallet!
Chris “The Traffic Blogger” writes to help bloggers learn how to drive traffic, build relationships and earn revenue through blogging. His most recent efforts have been on teaching others What to Tweet to get more followers and make money on Twitter.
Originally at: Blog Tips at ProBlogger
8 Blogging Lessons I Learned from Being Scammed by a Marketer